If you encounter any issues with your order, please contact us within 24 hours of receiving your items. We are committed to resolving any problems, provided they meet the following conditions:

  • The incorrect produce was delivered.
  • The produce is damaged or of poor quality.

For Excess Payments:

If you have made an excess payment, you have the following options:

  1. Place a New Order: Use the excess amount for another purchase.
  2. Credit for Future Purchases: Apply the excess amount to upcoming purchases.
  3. Request a Refund: Subject to the processing time of your bank or payment provider.

For Cancelled Orders:

Orders cancelled before our 6:00 AM cut-off time will automatically be refunded, subject to the processing time of your respective bank or payment provider.

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